At Servetram, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By engaging with our website or any of our services, you agree to the terms outlined in this policy.
Information We Collect
We collect the following types of information:
Personal Information
- Name, email address, phone number, company name, and job title
- Billing and payment information (if applicable)
- Any information submitted via contact forms or service inquiries
Usage Data
- IP address, browser type, device information
- Pages visited, time spent on the site, and referral data
- Interaction with emails or marketing campaigns
Technical Data
- Server logs, error logs, and diagnostic data
- API usage and integration activity (for API Development services)
How We Use Your Information
We use your information to:
- Provide and improve our services including digital marketing, cloud, AI, and software solutions
- Respond to inquiries, schedule consultations, and communicate project updates
- Personalize user experience and website content
- Analyze trends, performance metrics, and usage behavior
- Ensure security, compliance, and fraud prevention
- Send marketing or promotional materials with opt-out options available
Data Sharing & Disclosure
We do not sell your personal information. We may share data in the following ways:
- With trusted third-party service providers (e.g., cloud hosts, email providers, analytics platforms)
- When required by law or legal processes
- To protect the safety and rights of our users and business
- During mergers, acquisitions, or company restructuring (with due notice)
Data Storage & Security
We implement industry-standard practices to secure your data, including:
- SSL encryption across our website
- Secure access to servers and databases
- Use of cloud platforms like AWS, Azure, and GCP with compliance-ready infrastructure
- Regular audits and vulnerability checks (especially relevant for government and enterprise clients)
Use of Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience and site performance
- Track website analytics through platforms like Google Analytics
- Manage advertising campaigns and retargeting (SEO & PPC services)
Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Meet legal, contractual, or regulatory obligations
- Maintain backups and records for audits or security
Your Rights & Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing activities
- Withdraw consent at any time (without affecting prior processing)
To make any of these requests, please contact us at privacy[at]servetram.in
Third-Party Links
Our website may contain links to third-party sites (e.g., tools, social media, partner services). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
International Data Transfers
If you are accessing our services from outside of our operating region, your data may be transferred to and processed in countries where privacy laws may differ. We take appropriate steps to ensure data protection is maintained.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the last update at the top.
Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please reach out us.
Last Updated: 15st June, 2025