Welcome to Servetram. These Terms and Conditions govern your use of our website and services. By accessing or using any part of our offerings, you agree to be bound by these terms. If you do not agree, please discontinue use immediately.
Acceptance of Terms
By using our website or engaging with any of our services, including consulting, development, cloud management, AI deployment, or marketing, you confirm that:
- You are at least 18 years old or authorized to act on behalf of an organization.
- You have read and accepted these Terms and Conditions in full.
- You will use our services in compliance with all applicable laws and regulations.
Scope of Services
Servetram offers a range of services including but not limited to:
- AI & ML Solutions
- Cloud Infrastructure Management (AWS, Azure, GCP)
- Custom API Development
- Web & Mobile App Development
- ERP and E-commerce Solutions
- Digital Marketing & SEO
- Consulting & Research Services
Specific service deliverables, timelines, and payment terms are detailed in individual client agreements.
Client Responsibilities
As a client, you agree to:
- Provide accurate, timely, and complete information necessary for project execution.
- Maintain legal ownership or proper authorization for all content or data shared.
- Use all deliverables for lawful purposes only.
- Ensure timely payment as per agreed terms.
Intellectual Property
Unless stated otherwise:
- All code, designs, strategies, and documentation developed by Servetram remain our intellectual property until full payment is received.
- Clients are granted non-exclusive, non-transferable rights to use deliverables for their intended business purpose.
- You agree not to copy, reuse, sell, or sublicense any materials without prior written consent.
Confidentiality
We respect your privacy and confidentiality. All sensitive or proprietary information shared during the project will:
- Be kept strictly confidential
- Not be shared with third parties without your consent
- Be used only to fulfill project requirements
Payment Terms
Payment terms will be outlined in the proposal or service agreement. Common terms include:
- Upfront deposits for new projects
- Milestone-based or monthly billing
- Late fees or service suspension in case of delayed payments
All fees are non-refundable unless otherwise stated in a written agreement.
Cancellation & Termination
We reserve the right to suspend or terminate any service if:
- There is a breach of terms or unethical use of our platform
- Payments are consistently delayed or disputed without valid cause
- The project scope significantly changes without mutual agreement
You may cancel the service with a 14-day written notice, subject to payment for work already completed.
Limitation of Liability
Servetram will not be held liable for:
- Any indirect, incidental, or consequential damages
- Data loss, security breaches due to third-party tools or platforms
- Delays caused by client inaction, force majeure, or changes in scope
Our total liability will not exceed the total amount paid for the specific service in question.
Third-Party Tools & Integrations
Some services may include integration with third-party platforms (e.g., AWS, GCP, payment gateways, analytics tools). We are not responsible for:
- Their functionality, performance, or uptime
- Data handling or policies of those platforms
- Licensing or subscription costs associated with third-party tools
Amendments to Terms
Servetram reserves the right to update or revise these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date. Continued use of the website or services signifies acceptance of any modifications.
Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please reach out us.
Last Updated: 15st June, 2025